Fixing Badly Sanded Hardwood Floors

We were called again to fix a floor that was badly sanded. After a water leak damaged the wood floor in a home in Lafayette, the insurance company brought in their hardwood flooring guys to fix the floor. The home owners assumed everything was going to be handled by the insurance company. Little did they know that the guys hired to refinish the wood floors were just plain horrible. The home owners returned to their house to discover a disaster: dust everywhere, gauges in their baseboards and an uneven floor.

Shortly after their discovery the home owners found Avi’s Hardwood Floors and contacted me for an estimate. When I got there it was obvious the floors needed a full refinish and the baseboards needed replacement. After closely inspecting the stairs we also decided to replace all the decorative molding on the stairs.

After a long while of the owners dealing with their insurance company we finally got the green light. The owners knew we were up to the challenge but like anyone who’s been through a bad experience, it was obvious they were concerned with the outcome. After all this was the second and last shot at the sanding, otherwise the floor would have to be replaced because there would not be much wood left to sand. We showed up on time and started stripping the finish off the floor while making the floors flat. This took a little while and the more we sanded the more we realized how bad the sanding job was. In some places we could not take the gauges out without replacing the boards. By looking at the scratch pattern on the floors we determined that one of the tools used on the floor by the other guys was – A grinder.

That explained the small circular scratches in the wood, the long deep gauges and the damaged baseboards. The owners were scheduled to stay at the house the first part of the sanding, then leave for the staining and finishing phase. Once we finished the final sanding I could see a big relief in the owner’s eyes. They were watching us sanding the floors at times and expressed their appreciation in our effort to keep everything clean and the floor flat. We made a custom stain color for them at their request to minimize the gold and yellow in their red oak floor. We applied the stain coat on a Friday so that we could let it dry for three days. The pigments in dark stains like the ones we used are very heavy and require longer drying times. The following week while the owners were gone we applied three coats of commercial water base finish and installed all new baseboards and stair moldings throughout the working areas. I took the time to text pictures of our progress to the owners every day.

As usual we did the best we could and the floor came out as expected. Avi’s Hardwood Floors takes pride in doing the best on every job. It makes for happy clients and life easier on everyone knowing that a project only needed to be done once.